We will gladly exchange or refund any item returned in its original condition within 60 days of purchase. Once an item has been worn or laundered, it can be returned for adjustments, but it cannot be exchanged or refunded. A fitting guide enclosed with each order explains these adjustments.

We know it can be a challenge to order bras through the mail, but after many years of fitting women long-distance, we are confident that we can help you. While many of you hope to order the right size and fabric immediately, it will help if you look at the "process" of getting the right fit. For some, your current size will be just right. For others, our sizing may run quite differently, but we can help you find the right size and fit and will do our best to simplify the process.

All items in our catalog are made to order. Currently, regular orders are taking 2 1/2-3 weeks to make, which means you can expect to receive your order in about 3-3 1/2 weeks. This time frame varies, depending on many factors. When we confirm your order, we will let you know specifically when we expect to ship the order and the total amount we will bill your credit card.

We have many items in stock, which can be shipped in 1-3 days. Colors and sizes vary daily. When we receive your order, we check our stock to see if there is anything in the size/style/fabric you have ordered and we let you know via e-mail what is available, should you want to change your order and take what is in stock.

Consult the shipping chart for shipping times and costs. If you need your order by a specific date, please indicate this on the "special instructions" section of the order form, or call us at 800-524-4949 to place your order.

We look forward to serving you!

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